Payment Policy

This Payment Policy explains how payments work on CookGlen.

1. Accepted Methods

We accept major credit/debit cards and other methods enabled at checkout (such as PayPal, where available). Available options are shown on the checkout page.

2. Currency & Charges

Prices are displayed in USD. Your bank may apply foreign transaction fees if your card is issued outside the United States; those fees are charged by your bank, not by CookGlen.

3. When You Are Charged

Payment is typically authorized/captured when you place the order or when the order is processed for shipment, depending on the payment provider.

4. Security

Card details are processed by PCI-compliant payment providers. CookGlen does not store full card numbers on our servers.

5. Failed Payments

If a payment fails, the order will not be completed. Please verify card details, billing address, and available funds, then try again or contact [email protected].

6. Refunds

Approved refunds are returned to the original payment method. Timing depends on your bank (often 5–10 business days after we issue the refund).