Privacy Policy
Privacy Policy
This Privacy Policy describes how CookGlen (“we”, “us”) collects, uses, and protects information when you visit cookglen.us/ or place an order.
1. Information We Collect
- Order details: name, email, shipping address, phone, and payment confirmation data processed by our payment providers.
- Account data: if you create an account, login and order history associated with that account.
- Site usage: basic device/browser data and cookies needed to run the storefront and improve performance.
2. How We Use Information
- To process and deliver orders, send tracking updates, and provide customer support.
- To prevent fraud and secure checkout.
- To send service messages; marketing emails only when you opt in or as permitted by law.
3. Sharing
We share information with trusted processors who help run the store (payment gateways, shipping carriers, hosting, and email tools). We do not sell your personal information.
4. Cookies
We use essential cookies for cart and checkout. Analytics cookies may be used to understand storefront performance. You can control cookies in your browser settings.
5. Data Retention & Security
We retain order records as needed for legal, accounting, and support purposes. We use reasonable administrative and technical safeguards; no method of transmission is 100% secure.
6. Your Choices
Email [email protected] to request access, correction, or deletion of personal data where applicable, or to unsubscribe from marketing.
7. Contact
Store Name: CookGlen
Customer Support Email: [email protected]
Business Address: 1624 Co Rd 155, Long Branch, TX 75669
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (CT)
Last updated: November 11, 2026.
